Category: Internet Services

Location: Gent Oost-Vlaanderen België


Smart flows, hassle-free logistics. You really grasp customer needs? You love to manage your own accounts? Want to be part of a young and dynamic team with a good sense of humor?Then we have the perfect challenge for you at Peripass!


Join our team as Customer Success Manager and support our growth by teaming up with our sales team as the customer success expert. Steering the entire process of the implementation cycle will be one of your key assignments. Furthermore, you will get your own account portfolio where you can build up a trust relationship and develop the collaboration further to its full potential. Thanks to your in depth insights on market needs and the challenges our customers are facing you will be able to contribute to the further development of our product by having weekly syncs with our Product and engineering team. Needless to say that you are experienced in developing relationships, conducting needs analysis and supporting the closing of deals and upselling opportunities.

A deep dive at breakfast & going live for dessert:
  • Acting as the customer success expert, you support the sales team during the presales process in order to turn leads and opportunities into deals
  • You are fully engaged in the entire project implementation cycle
  • You communicate adequately with your counterparts at the customer side, other stakeholders, internally in the Peripass team and with third parties
  • You avoid churn and realize customer success stories by having close contact with the customers and keeping a good view on their needs and concerns
  • You take the lead in offering upselling opportunities by informing and convincing the customer of new functionalities




Requirements

Do you have what it takes?

  • You are customer centric
  • You have a proven track in managing relationships
  • You have a natural commercial flair where winning sympathy as an expert is child’s play
  • You are fluent in Dutch, French and English
  • You love developing customers as a true ‘farmer’
  • Ideally you have both relevant experience in a SAAS environment and background within supply chain
  • You can present relevant work experience of at least 7 years
  • You have at least a bachelor’s degree


Benefits

Laugh together = innovate together = Peripass


We are just a bunch of curious minds who love to challenge daily routines. By changing the game we enable autonomous yards around the world. Having a clear vision in mind, a healthy portion of curiosity and a heart for quality we act fast and fail fast. Where lots of companies love to talk about innovation we’d rather start to figure it out. Humble as we are we keep on challenging ourselves. Adaptability is not a buzz word around here… it’s how we want to do things.

Because we reshape standards every employee really makes that difference. What you see is what you get… It’s as simple as that. Our no nonsense attitude is not a nice to have, only when you speak up you really get things done. Eager as we are, we are so ready to welcome you!


Since human capital is one of our biggest assets we will be investing in you. Offering you a worklong learning both through training programs and on the job. We offer you a competitive salary package with benefits (company car, hospitalization, meal vouchers, bonus system). Flexible working hours.


Made in Belgium: Peripass is a born global scale up proud to be headquarted in Ghent, Belgium.






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